Privacy Policy
Dirt 2 Dazzle Landscaping by Sahara Gardens (“Dirt 2 Dazzle”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, request a quote, or otherwise interact with our business.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Dirt 2 Dazzle Landscaping by Sahara Gardens provides landscaping and outdoor construction services across Sydney, including landscape design and construction, retaining walls, decking, paving, concreting, garden edging, turf installation, fencing and gates, and privacy screens and claddings.
Our contact details are:
Dirt 2 Dazzle Landscaping by Sahara Gardens
49 Ulmara Ave, The Ponds NSW 2769
Phone: 0498 100 000
Email: info@dirt2dazzle.com.au
2. Information We Collect
We may collect personal information that you provide to us when you:
- Submit an enquiry through our website
- Request a free quote or consultation
- Contact us by phone or email
- Provide information about your landscaping project
- Upload photographs or images of your property or proposed project
- Communicate with us regarding our services
Depending on how you interact with us, the information we collect may include:
- Your name
- Phone number
- Email address
- Property or project address
- Details about your landscaping requirements
- Information contained in messages or enquiries
- Photographs or other files you voluntarily upload
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Provide quotes and estimates
- Arrange consultations or site visits
- Understand your landscaping requirements
- Provide and manage our services
- Communicate with you about your project
- Respond to questions or requests
- Improve our website, services and customer experience
- Maintain business and administrative records
- Meet our legal and regulatory obligations
- Protect the security and integrity of our website and business
We will only use your personal information for purposes that are reasonably necessary for operating our business and providing our services.
4. Project Images and Uploaded Files
Our website may allow you to upload photographs or other images relating to your landscaping project.
You should only upload images that you are authorised to provide to us. Please avoid including unnecessary personal, financial, identification or other sensitive information in uploaded files.
We may use project images you provide to understand your requirements, prepare a quote, assess your project and communicate with you about the services you are requesting.
We will not use your photographs for public marketing purposes without appropriate permission where such permission is required.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use the website and improve the user experience.
Cookies may collect information such as your browser type, pages visited, approximate location and interactions with the website.
We may also use third-party analytics or website technologies. These services may collect information about your use of our website in accordance with their own privacy policies.
You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect how parts of the website function.
6. How We Disclose Personal Information
We do not sell or rent your personal information.
We may disclose personal information where reasonably necessary to operate our business and provide our services, including to:
- Contractors, suppliers or service providers involved in delivering our services
- Website hosting, maintenance and technology providers
- Website analytics or communication service providers
- Professional advisers where reasonably required
- Government agencies, regulators or authorities where required by law
- Other parties where you have provided consent or disclosure is otherwise permitted or required by law
Where we use third-party service providers, we take reasonable steps to ensure that personal information is handled appropriately.
7. Overseas Disclosure
Some third-party technology, hosting, analytics or business service providers may store or process information outside Australia.
Where your personal information is disclosed to an overseas recipient, we will take reasonable steps to ensure that the information is handled in accordance with applicable privacy requirements.
8. Security of Your Information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
You should therefore understand that information submitted through the internet is provided at your own risk.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain business records, resolve disputes and comply with legal, accounting or regulatory obligations.
When information is no longer required, we will take reasonable steps to securely delete or de-identify it, where appropriate.
10. Accessing and Correcting Your Information
You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details provided below.
We may need to verify your identity before providing access to or making changes to personal information.
11. Direct Marketing
We may occasionally contact you with information about our services, offers or other business updates where permitted by law.
If you receive marketing communications from us, you may request to stop receiving them at any time by contacting us or using the unsubscribe option provided in the communication.
We will not use your personal information for direct marketing where doing so would be unlawful.
12. Third-Party Websites and Links
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
13. Privacy Complaints
If you believe that we have handled your personal information in a way that does not comply with applicable privacy laws, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.
Please provide sufficient details about your concern so that we can properly investigate it.
We will respond to privacy complaints within a reasonable period.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
15. Contact Us
If you have any questions about this Privacy Policy, want to request access to or correction of your personal information, or wish to make a privacy complaint, please contact us:
Dirt 2 Dazzle Landscaping by Sahara Gardens
Phone: 0498 100 000
Email: info@dirt2dazzle.com.au
Address: 49 Ulmara Ave, The Ponds NSW 2769
We are committed to handling your personal information responsibly and respectfully.